FAQ
Patients
Partners
Drivers
Patients
What is Medzoomer?
Medzoomer is an on demand prescription delivery platform that delivers medications from your pharmacy to your front door!
How does it work?
– You place the order through one of our partners, or simply request our service if it isn’t offered through your provider.
– You track the order’s progress and receive delivery updates and notifications through your phone.
– A courier safely delivers your medications to you in under 2 hours!
– You track the order’s progress and receive delivery updates and notifications through your phone.
– A courier safely delivers your medications to you in under 2 hours!
Are all prescriptions eligible for delivery?
No. Some drug exclusions may apply. Please call your local pharmacy for additional details.
Will my insurance plan affect my ability to have my order delivered?
No. Prices and plan benefits will remain unchanged. You will have the same co pay and prescription costs as you would if you were to pick up the prescription yourself.
Who handles the deliveries?
We tap into a large network of background checked and HIPAA trained couriers to get the prescription from your pharmacy to you in a secure and efficient manner.
How far do you deliver?
This will vary from city to city and depends on courier coverage and customer location.We are expanding every week so feel free to reach out with suggestions for new regions!
How much does it cost?
The pricing is set by your provider but most of the time it is FREE or a small delivery fee
Will I have to pay more for my prescriptions?
No. We never mark up the price of the items you purchase. Our service gives you the convenience of having your prescriptions delivered and that is always the only charge for our services.
How do I get started?
Visit our website and click on the partners tab. Proceed to fill out our contact info form at the top of the page and one of our Medzoomer will reach out to you with next steps.
What if there is a problem with my Medzoomer order?
If there is an issue with the items you received you can contact the pharmacy to discuss a solution. If there is an Issue with the delivery or the app you can call us or contact the courier via the app.
Can I become a courier?
Of course! You can apply to be a courier here.
Partners
Who is using prescription delivery?
Everyone can benefit from prescription, but data shows an aged population is actively using solutions more regularly. In fact, 86% of patients using an in-workflow prescription delivery solution provided by their pharmacy are over 50. Only 12% of patients utilizing the same solution are between the ages of 20 and 49.
What is the Medzoomer delivery fee?
We calculate our delivery fees based on the monthly delivery volume we receive from your platform. We are the most cost efficient form of on demand prescription delivery on the market.
How do I pay for a Medzoomer Delivery?
Medzoomer will vertically integrate with your existing platform and will invoice you directly through our proprietary technology.
Who handles the deliveries?
We tap into a large network of background checked and HIPAA trained couriers to get the prescription from your pharmacy to you in a secure and efficient manner.
Are all prescriptions eligible for delivery?
No. Some drug exclusions may apply. Please call your local pharmacy for additional details.
What is Medzoomer?
Medzoomer is an on demand prescription delivery platform that delivers medications from the pharmacy to your patient’s front door!
How far do you deliver?
This will vary from city to city and depends on courier coverage and customer location. We are expanding every week so feel free to reach out with suggestions for new regions!
Drivers
Why deliver for Medzoomer?
You’ll earn MORE per hour with Medzoomer compared to other delivery services, helping your community by bringing people their medication.
Medzoomer is the company that turns delivery into a stable part-time job. More than this, with a live dispatch team always there to help you out, you’ll never feel confused about addresses or deliveries on your own.
Do I need experience?
No experience necessary. But, if you have previous employment experience in delivery (such as a delivery driver, food service, food delivery, delivery runner, or courier) you may enjoy delivering with us!
How much Medzoomer pays in your region?
Up to $25/hour. We allow couriers to deliver multiple orders per route allowing you to earn more with less downtime.
How do I get paid?
You can elect to transfer your funds you’ve accumulated from your Medzoomer courier portal to your linked bank account at any time.
How do I apply for Medzoomer in my town?
You’ll have to fill out an application on our website by clicking on the courier tab. The Medzoomer Team will then perform a short background check on you and get back to you with next steps.
Once that’s done, it’s a quick turnaround… you’ll receive your Medzoomer Shirt and Delivery Tote, go through some training, download the app and start making money!
What are the basic requirements?
Be at least 25 years old
Have a 2-door or 4-door car made after 2005
Have a valid driver’s license, vehicle registration and vehicle insurance
Have at least one year of driving experience in the U.S.
What else do I need to be a Medzoomer courier?
To get started as a Courier , you must be 25+ with:
Android or iOS device
Bank account to process your direct deposit
Android or iOS device
Bank account to process your direct deposit
Do you have vehicle requirements?
Yes, 2 Door or 4 Door vehicles newer than 2005.
Do you run a background check?
We require background and driving checks for all couriers. After you complete your online application, we will run your background check using your social security number from your application. Our background check service Checker currently looks for the following types of offenses:
DUI, DWI and reckless driving within the last 7 years More than two moving violations within the last 36 months Major traffic citations within the last 36 months Assault, Battery and other violent crimes Theft, burglaries and property damage Sexual offense and harassment Other Felonies within the last 7 years Other Misdemeanors within the last 7 years
DUI, DWI and reckless driving within the last 7 years More than two moving violations within the last 36 months Major traffic citations within the last 36 months Assault, Battery and other violent crimes Theft, burglaries and property damage Sexual offense and harassment Other Felonies within the last 7 years Other Misdemeanors within the last 7 years
Do you allow motorcycles?
We do not accept motorcycle couriers at the moment.
Do you accept old model cars?
We only accept cars made from 2005 and up. At Medzoomer, safety is our priority. We want to make sure that your ride is in optimal condition.
Application Status (Waiting too long for updates)
Please contact our support team for immediate assistance: 888-954-9666 [ZOOM]
